Terms & Conditions
Digital downloads · Direction by Choice · Last updated: 7 November 2026
1. Seller and scope
These terms apply to purchases of digital toolkits and bundles from Direction by Choice, a brand operated by Jamila Dyett | Weichenstellerin, c/o MDC Management #3255, Welserstraße 3, 87463 Dietmannsried, Germany. Contact: mail@directionbychoice.com; telephone +49 163 8189653.
The shop serves consumers and business customers in the countries offered at checkout. Consumer withdrawal rights apply to consumers, not to purchases made in the course of a business. Individually agreed terms take precedence.
2. Products and technical requirements
The product page describes the files, formats, language and contents included in your purchase. These are self-guided digital resources supplied as downloadable ZIP archives containing PDFs and, where stated, editable DOCX or XLSX files. No physical delivery is required. A bundle contains the complete toolkits identified on its product page.
You need internet access to download the files, a way to extract ZIP archives, and software supporting the supplied formats. To complete and save interactive PDFs, use a PDF reader supporting form fields. Editable Word and spreadsheet files require software supporting DOCX and XLSX respectively. Compatibility varies by app and device; the product page states relevant requirements. Save working copies before editing.
3. Ordering and formation of the contract
Product listings invite you to place an order. You can review the selected products, quantities, price and billing details and correct them before submitting the order. Clicking “Buy now”, or the equivalent clearly labelled payment button, places a binding order with an obligation to pay.
The contract is accepted when we confirm acceptance and make the purchased digital content available following successful payment. An automated acknowledgement of receipt alone is not acceptance. If a paid order is not accepted, its payment will be refunded. Contracts are concluded in English.
Provide an accurate name, billing details and reachable email address. You can purchase without creating a shop account. An optional payment-provider account or save-payment feature is separate from a shop account. Your order details and the applicable terms are provided by email; please save that confirmation. If you have a shop account, your orders and authorised downloads are also accessible there.
4. Prices and payment
Prices are shown in EUR and are the total prices payable to us. No delivery charges apply to these downloads. VAT is not charged pursuant to Section 19 of the German VAT Act (UStG – small business regulation), where applicable. The final order total is displayed before you place the order.
Payment is due when ordering using a payment method displayed at checkout. Cards and supported Apple Pay or Google Pay wallets are processed through Stripe. Availability depends on your device, location and payment provider. Your bank or payment provider may apply its own currency conversion or fees if your account uses another currency.
5. Delivery and access
After successful payment, download links are provided on the order confirmation page and by email. Please download and save your files. If a link fails, the email does not arrive or a file cannot be opened, contact mail@directionbychoice.com with your order reference. We will help restore the agreed access. Statutory rights concerning supply and conformity of digital content remain unaffected.
6. Withdrawal and immediate digital supply
Consumers generally have a statutory right of withdrawal. The Withdrawal Policy explains the period, procedure, consequences and model form.
This shop offers immediate digital supply. Before ordering, you must separately and expressly consent to supply beginning before the withdrawal period ends and acknowledge the resulting loss of your withdrawal right when supply begins. That right expires early only when all legal requirements are met, including provision of the required contract confirmation. Payment or agreement to these terms alone does not remove the right.
Rights relating to defective or non-conforming digital content remain unaffected.
7. Use of the materials
The materials are protected by copyright. Full payment grants a non-exclusive, non-transferable right to use the purchased files for your own purposes. You may save working copies and print materials for that use. Business customers may use the materials within the purchasing business unless the product description states a different licence.
You may not resell, publicly upload or distribute the files to third parties without prior permission, except where permitted by law. Purchasing the materials does not transfer copyright.
8. Purpose, statutory rights and liability
These educational resources support your own reflection, preparation and decisions. They do not promise a particular job, salary, personal or other outcome. Product-specific scope and safety information remains relevant when using the materials.
Statutory rights concerning the supply and conformity of digital content, including applicable remedies and required updates, are not excluded or restricted by these terms.
Liability is unlimited for intent, gross negligence, injury to life, body or health, and other cases where mandatory law requires it. For a slightly negligent breach of an essential contractual obligation, liability is limited to the foreseeable loss typical of the contract. Mandatory statutory claims remain unaffected.
9. Privacy
The Privacy Policy explains how personal data is processed for orders, payments, downloads and support.
10. Applicable law and dispute resolution
German law applies. Consumers retain the protection of mandatory provisions of the law of their habitual residence where applicable. Nothing in these terms removes non-excludable consumer rights.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Please contact mail@directionbychoice.com with questions or complaints.